1. The Financial Services Authority (FSA)

The FSA is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you.

2. Whose products do we offer?

We only offer products from a single insurer.

3. Which service will we provide you with?

You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.

4. What will you have to pay us for our services?

No fee.

5. Who regulates us?

Globeshield International Limited of Crown House Business Centre, North Circular Road, London. NW10 7PN is authorised and regulated by the Financial Services Authority. Our permitted business is insurance mediation activities. You can check this on the FSA’s Register by visiting the FSA’s website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234.

6. Business Ownership

We are neither owned directly or indirectly by an insurance company.

7. What to do if you have a complaint

If you wish to register a complaint, in the first instance please contact us:
in writing
Write to Globeshield International Limited, Crown House Business Centre, North Circular Road, London. NW10 7PN, or
by phone
Telephone number 0845 257 7886
by email
insure@travelinsuregenie.com
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
Web site: http://www.financial-ombudsman.org.uk/

To know more about the FSA web site Click here